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Beauty, relaxation and superb service

Dear Face Facts Clients

It was exciting that we moved into Level 2 on Thursday 14th May.

35 years of being a small business owner (an old girl as my Grandson refers to me) never prepared me for Covid19. Like many business owners over the years we survived huge global financial downturns, recessions, ‘having children’ but Covid19 put us under pressure never experienced both emotionally and financially.

I would like to send out huge virtual hugs and thank you to those special clients that have supported us through the different levels and enabled us to open our doors (partially) by purchasing product, gift vouchers and now with Level 2 approaching making appointments.

Also enormous thanks to my wonderful team of girls who once back in Level 3 answered emails, telephone calls, picked, packed and delivered. You all deserve an Oscar!
Now onto what our responsibilities are according to the Ministry of Health guidelines:

– Staggered appointments – we will have 15 minute intervals between clients – if there is an overlap we will require you to stay in your car and we will let you know when you can safely enter the clinic.
– After each treatment all hard surfaces including door handles will be sanitised.
– All linen will be changed and hot washed.
– For short treatments we will have nice disposable sheets on our beds
– Hand sanitiser, gloves and PPE approved masks will be in use
– Of course, correct hand washing is still the key and we have plenty of soap, water, and hand towels that will be at your disposal.

It goes without saying we will be maintaining our high level of cleanliness. To protect the health of our clients and staff we ask you to contact us if you are feeling unwell as soon as possible so we can reschedule your appointment. Equally if our staff are unwell we will contact you to reschedule, and during this time there will be no cancellation fee. If you are unsure please phone (095242354) or email (beautytherapy@facefacts.co.nz) to discuss your concerns.

We want you to know that we are doing everything to keep you and our therapists safe.

Take good care of yourselves and we look forward to seeing you at your next appointment.

Face Facts Girls

 

Call or visit Face Facts today to make your appointment with us. You will leave Face Facts experience feeling pampered, rejuvenated, and beautiful.

 

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